Resume Techniques

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When writing a resume, many jobseekers tend to simply state what their duties and responsibilities were at their previous jobs, but tend to forget one important factor: How are they a value to a potential employer?

When creating a resume, one must keep 4 words in mind:

Features: Individual traits such as schooling, languages and countries you have worked in, past employers.

Accomplishments: What have you done that sets you apart from all the other candidates?
Have you increased revenue?
Decreased lateness and sick calls in your department?
Increased the amount of an average check?
Improved employee/employer relations?

Benefits: There are two phrases employers love to hear:
Increased productivity
Saved money for the company

Vocabulary: The Right Word in the Right Place
Features – Points to keep in mind
Keep it short and concise
Use expressive descriptive terms
List most recent experiences first

Accomplishments – Points to keep in mind

Use bullets when describing accomplishments, which are easy to understand, and are to the point.


  • Employer, Title, Seating Capacity or for Hotels, number of rooms.
  • Bob’s Hotel
  • Director of Sales and Marketing
  • Property Size: 1000 Rooms

The following are considered bullets:

  • Increased the average check by 15%
  • Eliminated tardiness among employees
  • Improved employer/employee relations
  • Benefits – What’s in it for the Company?


Many people can’t shake loose from the concept of what they did on the job; their duties or responsibilities. But to write solid accomplishment statements, you must think in terms of values to the employer. The following accomplishment statements include some of the values that will push the hot button of any company:

  • Contributed to profit increase, cost reduction, increased sales or market share
  • Increased productivity and quality; improved product or service
  • Improve relations with customers, consumer groups, governments
  • Improve employer/employee relations
  • Improve teamwork and resolve conflict
  • Improve communications and information flow
  • Reduce operating downtime, streamlined operations
  • Developed new technology or administrative procedures
  • Anticipated a need or problem and initiated effective remedial action
  • Planned or directed in an innovative manner
  • Implemented an important program or acted with significant benefits
  • Increased return on investment


The common denominator isn’t difficult to determine in the list of accomplishments. It is, of course, the corporate bottom line. The only reason a company wants to hire you is to solve its problems and enhance its profitability. The foregoing accomplishments illustrate that you know how to do both. Generally, a true accomplishment must meet one of the following tests to aid the company:

  • Achieved more without utilizing increased resources
  • Achieved the same but reduced resource utilization
  • Achieved improved operations or relations
  • Achieved a goal for the first time under existing conditions
  • Achieved resolution of problems or conflicts with little or no negative effect

Acknowledgements and Resources

The 1986 What Color is Your Parachute?
by Richard Nelson Bolles

Job Search The Total System
by Kenneth M. Dawson and Sheryl N. Dawson

The 40+ Job Hunting Guide
by E. Patricia Birsner

Marketing Yourself
by Dorothy Leeds

How to Survive and Market Yourself in Management
by Andrew Pleninger

The Professional Job Changing System
by Robert J. Jameson

About the Author
As a global executive recruitment firm, HRWorldnet partners with hotels, restaurants, and airline catering companies to maximize their employment return on investment as well as providing hospitality industry professionals seeking new opportunities a portfolio of career development services. Comprised of highly-experienced hospitality professionals, we give our partners the competitive edge by using the latest online technological advancements necessary to develop world-class leadership teams. We identify our candidates’ unique strengths and abilities and match them with the right organization and the right position.

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